Terms & Conditions

1. Introduction

Welcome to The Liverpool Agent. By accessing our website and using our services, you agree to be bound by these Terms and Conditions.

2. Services

We provide property rental and sales services in the Liverpool area, including:

• Property listings and viewings
• Tenant and landlord matching
• Property management advice
• Market valuations

3. Property Information

We make every effort to ensure property information is accurate. However:

• Details are provided in good faith but may be subject to change
• Images may not represent the current state of the property
• Room dimensions are approximate
• Properties are subject to availability

4. Viewing Requests

When requesting a property viewing:

• You must provide accurate contact information
• We will confirm viewings within 24 hours
• Please provide 24 hours notice for cancellations
• You agree to treat properties with respect during viewings

5. Tenant Responsibilities

Prospective tenants must:

• Provide accurate information in applications
• Undergo referencing checks
• Provide proof of income and identity
• Pay deposits as required
• Comply with tenancy agreements

6. Fees and Charges

Security deposits are held in accordance with government-approved deposit protection schemes. Holding deposits may be non-refundable under certain circumstances outlined in your agreement.

7. Website Use

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access
• Transmit harmful code or malware
• Scrape or copy content without permission
• Impersonate any person or entity

8. Intellectual Property

All content on this website, including text, images, logos, and design, is owned by The Liverpool Agent or licensed to us. Unauthorized use is prohibited.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

10. Limitation of Liability

To the fullest extent permitted by law, The Liverpool Agent shall not be liable for:

• Indirect or consequential losses
• Loss of profits or business opportunities
• Errors or omissions in property information
• Actions of third parties (landlords, tenants, contractors)

11. Data Protection

We process personal data in accordance with our Privacy Policy and GDPR regulations.

12. Complaints

If you have a complaint, please contact us at: complaints@theliverpoolagent.co.uk

We aim to resolve all complaints within 14 days.

13. Governing Law

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

15. Contact Information

The Liverpool Agent
Email: info@theliverpoolagent.co.uk
Phone: 0151 234 5678